| These terms
and conditions apply:
Order Terms
By submitting your order you are offering to buy
the goods and service by allowing us to use your
personal details for supply of the goods, including
passing your details on to the couriers. We are
not obliged to supply goods until we confirm your
order by e-mail or telephone.
VAT
All prices shown on the site are inclusive of
VAT (where VAT applies).
Delivery Charges
For order value under £20.01 charges £4.00
For order value over £20.01 to £60
charges £5.00, For order value £60.01
to £100.00 charges £6.00, For order
value £100.01 to £150.00 charges £7.00,
all orders over £150 qualifies for free
delivery. Delivery charges are based upon the
total order value inclusive of vat. These apply
for UK Mainland only. For overseas shipment the
charges will be as per current prevailing tariff
by courier companies.
Delivery schedule
Goods will normally be despatched within 3-5 working
days. If the goods are not in stock we will try
to despatch within 10 working days. In the event
of the despatch taking more than 10 days we will
be in touch with you to make arrangements for
alternative goods, agreed delivery time, or refunding
the money
Returns
If you are not satisfied with the purchase of
your goods, please return within 7 days in original
condition and packing. A full refund excluding
the delivery charge will be given. The goods should
be returned to Returns Department after the inspection
by a member of staff the decision will be made
to replace or refund, as appropriate.
Payment
Payment can be made by major credit cards i.e.
Visa, master card, switch, delta etc., by using
our high security payment system. You do not own
the goods until we receive payment in full.
Refunds
Any refund arising in the event of a dispute or
cancellation will be refunded within 10 working
days.
Complaints
If you wish to make a complaint, please e-mail
or fax us and we will respond to the complaint
within 7 working days.
Trade Marks
Trade marks and names are of their respective
holders.
Privacy Policy We will never pass your details
on to any third parties.
Remittance Terms All prices and offers are subject
to change without prior notice. E&OE
Goods advertised may not be available.
If in the unlikely event that certain goods advertised
are not available you will be contacted via e-mail
to arrange a refund or replacement.
These terms and
conditions do not affect your statutory rights.
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